Frequently Asked Questions
Everything you need to know about high-performance hunting gear.
What is the KUIU return policy?
We accept returns for items in new, sellable condition with original tags attached within 60 days of purchase. Use our online portal to generate a prepaid shipping label.
How do I determine my correct size?
KUIU gear features an athletic, technical fit. We recommend consulting our detailed Size Guide located on each product page to find your perfect measurements.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local duties.
Are KUIU products covered by a warranty?
We stand behind our craftsmanship. KUIU offers a limited lifetime warranty against defects in materials and workmanship to ensure your gear performs in the toughest conditions.
How should I care for my technical outerwear?
To maintain performance, we recommend washing in cold water with a technical fabric cleanser and tumble drying on low heat to reactivate the Durable Water Repellent (DWR) coating.
Can I change or cancel my order after it is placed?
Because we aim to ship orders as quickly as possible, there is a very limited window to make changes. Please contact our customer service team immediately for assistance.